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LocationLocated in the heart of the Riviera Maya and right on one of the area's most beautiful beaches, the hotel is located 15 km from the Tulum Archaeological zone and 30 km from Playa del Carmen, which is renowned for its nightlife. The centre of Cancún is a 90-minute drive away and Cancún International Airport is 110 km away.FacilitiesThe hotel comprises a main building and 2 adjacent buildings, offering a total of 308 rooms on 3 floors. Internet access (for a fee) and wireless internet access are available in the public areas. Various gastronomic options are available, including a restaurant, a café and a bar. Shopping facilities are available. A garden is among the features contributing to a pleasant stay. Guests travelling in their own vehicles can make use of the available parking spaces. Additional services include a babysitting service and a laundry.RoomsAll accommodation units feature air conditioning and a bathroom. Most rooms come with a balcony or terrace. Many of the rooms also offer a sea view, adding to the ambience. Each accommodation unit features a double bed or a king-size bed. A safe and a minibar also feature. Each accommodation unit offers internet access, a telephone and a TV. Each of the bathrooms features a shower, a bathtub and a hairdryer.Sports/EntertainmentThe hotel offers an outdoor pool and a children's pool. A sun terrace, sun loungers and parasols are available. There is also a poolside snack bar. The hotel offers a very extensive sport and leisure programme, including tennis, beach volleyball, volleyball, basketball and archery. For a fee, crazy golf is also available. Golf is organised by third-party operators. Guests of the hotel have a wide range of watersports to choose from, including windsurfing, canoeing, kayaking, snorkelling and aquafit, or for a fee, diving. A gym, table tennis and gymnastics are some of the sports and leisure options available at the hotel. The hotel offers various wellness options, including a spa and a solarium, or for a fee, a sauna and massage treatments. An entertainment programme, an entertainment programme for adults and a kids' club provide guests with recreational options during their free time.MealsThe hotel offers a wide range of bookable meals and board options, including breakfast, lunch, dinner and All-inclusive. The hotel additionally offers snacks. Both alcohol-free drinks and alcoholic drinks are available to guests.PaymentAll major credit cards, including American Express, VISA and MasterCard, are accepted for payment.STUDENT / YOUTH POLICY (YEAR ROUND)Student/Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent/guardian and is applicable at ALL Oasis properties on a year round basis. As a general rule, the Cancun Complex (The Pyramid at Grand Oasis, Grand Oasis Cancún y Oasis Cancún Lite) will be the only properties that will accept Student/Youth GROUPS (not applicable to family travel). Any guests meeting the above definition of Student/Youth Traveler are subject to the following conditions:§ Upon check-in, passengers will be required to pay a one-time Student/Youth resort fee in the amount of $30.00 USD. Policy is mandatory, per person and not refundable. Operator is obligated to inform all Students/Youths of this charge.§ Credit cards issued to persons other than guest (i.e. parent, spouse, etc.) are not accepted in Mexico.§ Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17 year old passenger. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them.§ Any student group traveling with guests under the age of 18 will require chaperone(s). One chaperone is required per 1-19 students/youths under the age of 18. The minimum age requirement for a chaperone is 25. All students will be assigned a special bracelet for ID purposes; this policy is applicable year round.§ Please note the legal drinking age in Mexico is 18.