The hotel is located opposite the shopping centre King Glory Plaza, less than a 10-minute drive from the Shenzhen Railway Station and Luohu Port. It offers luxurious spa access, free parking and free internet in rooms. The fully air-conditioned guestrooms feature modern interiors and furnishings. Each room is equipped with a computer, tea/coffee making facilities and a flat-screen TV with cable channels. The hotel offers free access once during the stay to the Gold Coast Spa Club, which offers steam baths, a sauna, and water jet massages. In addition, the hotel has a tour desk to assist with travelling and ticketing arrangements. Guests also enjoy free access to table tennis room and cinema. Kaili Cafe serves a variety of Chinese and Western dishes. Drinks and light refreshments can also be enjoyed here
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